FAQ's
How should I wash my Green Banana clothing?
- Wash inside out and at 30 degrees.
- Do Not Use Chlorine or Bleach.
- Iron inside out and do not iron over printed area.
- Do not tumble dry, always hang dry.
What is Green Banana's return policy?
If you are not completely satisfied with your purchase, simply return the item to us in it's original condition within 14 days of receipt.
Returned items should be unused and must be returned in original condition.
We will exchange the item on receipt but the cost of returning the item to us is your responsibility so please ensure you take out insurance covering the cost of your item.
Please get in touch via our 'Contact Us' form and use the title "Returns" and we will reply as soon as possible with details of where to return your item(s) too.
If you are unable to use the 'Contact Us' form. Please use the following email address [email protected].
What are Green Banana's terms and conditions?
These terms and conditions set out the basis on which you can visit our website, and order and buy goods through our online delivery service.
This website is owned and operated by Green Banana Apparel, Leeds, England.
Please read through these terms and conditions carefully before using this website, and also read our privacy policy regarding your personal information.
We aim to process all enquires and requests as quickly as possible, but we reserve the right to restrict, refuse or cancel orders.
We reserve the right to vary these terms and conditions at any time, but in respect of any ordered goods, the terms and conditions which apply shall be those which you accepted when placing your order.
If you have any questions or comments about the Green Banana Apparel website, or want to ask us anything about our terms and conditions, please contact us by using our Contact Us page. If you are unable to use the 'Contact Us' form please use the following email address [email protected].
What is Green Banana's Privacy Policy?
What information do we collect?
We ask for your name and email address for competitions, prize draws or newsletters. When a purchase is made on our site, in addition to the above, we also ask for delivery address, and PayPal details. We may obtain information about your usage of our Website to help us develop and improve it further through online surveys and other requests.
What the data will be used for?
Your data will enable us to fulfil your order, to notify you about important functionality changes and for statistical or survey purposes to improve this website and our services to you. We may also send you from time to time (by email or post) information about products and services and details of promotions and special offers from Green Banana Apparel. If you do not wish to be contacted for these purposes you can inform us about your marketing preferences:
- All email messages and email newsletters will contain information on how you can unsubscribe; or
- Send an email to our customer services representative on [email protected] writing "unsubscribe" in the subject heading.